I like to ensure the best quality customer care available to all my clients.
If you have purchased a program or training product from myself directly, via my website or through one of my sales team and for any reason you are not completely satisfied with it please feel free to contact me directly on firstname.lastname@example.org and I will get back to you at the earliest priority. If the matter is more urgent you can contact the applicable team leader on his contact number below.
I offer a full 100% money back guarantee to all clients who make a purchase of any product and are not entirely satisfied with this product. This guarantee is conditional on you, as the client having implemented the strategies discussed in the training program and it will be necessary to demonstrate that you have done so before we can consider a refund. My programs are not a substitute for putting in the work and they will not work unless you do !!
Change of mind after purchase.
If you have changed your mind after making a purchase with ourselves or booking on to a training program, or the timing does not suit you to participate in the training or mentorship we will absolutely without question cease your participation in the program and allow you to use the money towards another online program in the future.
In a situation where there is a change of mind, we do not offer cash refunds only credits for future purchases. In the event of a purchase of an in-person event we do not offer refunds or credit if you cannot attend.
In the event of non completion of any original agreement all bonuses which may have been availed of will be charged for at the applicable rate.
If you have paid for a program you will have received and invoice from our company, this will appear from Emerald Project Management Ltd. In the event of you not being able to locate your invoice please check spam and if no luck there send and email to email@example.com
Cooling Off Period
Cooling off period does not apply to any of our products.
Verification of team members.
Darren Morris is team leader for all business mentorship services.
Alan McDonald is our course co-ordinator
Aran Whelan works in our 21DTA department his number is: 085 226 9229